JohnAnDeva

Offshoring

To save money, more and more companies outsource their business processes to other countries like India, Philippines, Indonesia, and China. This practice is also commonly known as offshoring or business process outsourcing (BPO) or just outsourcing. Outsourcing covers almost anything - from getting a virtual assistant, to web design, accounting, human resource, and a lot more. The most commonly outsourced business process includes technical support, customer service and telemarketing.

Countries like India and the Philippines offer these services at a cost that is way cheaper. Customer service representatives in India and the Philippines are earning only about $2000 per year while a customer service representative in the United States could be earning around 25,000.00. Offshoring can also be ideal for start up companies. This gives them a talent pool of competent employees at a cost cheaper than what they will pay when they hire someone from the locality. Although offshoring also has disadvantages, the benefits of outsourcing with the right company can definitely help businesses take on new heights.